ETAC 4...the saga rolls on...

From: Jämtin, Mattias <Mattias.Jamtin@etac.se>

Date: January 10, 2010 6:15:53 PM JST

Cc: Jämtin, Mattias <Mattias.Jamtin@etac.se>

Subject: VB: Answer from Etac regarding the Swift shower stool

Dear Mr F.A. Kachidoki Ferreira,

My intentions are serious and once again I am truly sorry for what happened to you and to my late reply. It is serious and we are very interested to have a look at the product in order to determine what and why this happened.

I also would like to send my apologize if my reply in any way offended you. It was not my intention and I am sorry for this.

If you do not want us to go through our Japanese dealer Sagami we might be able to work together with the Swedish Trade Council. Would that be possible for you?

I hope you understand that it is difficult for me to give you a honest and correct answer why the chair broke as do not have any pictures or have not seen the chair. As a start, do you have the serial no or article no for the product? Then I can start to check from which production batch it comes from and try to see if we had any complaints within the same batch. Please note that I am just honest when I tell you that we have not heard about this before.

I would be very happy if you could please treat me with some respect, my intentions are only to try to help you.

Kind Regards
Mattias Jämtin

---------------------------------------------------------------------------------------------
(Mr.) Mattias Jämtin,
Area Sales Manager Asia, Pacific and The Middle East
Etac AB
Mobile:+46-70 292 42 60
E-mail: mattias.jamtin@etac.se
Website: www.etac.com

Why bother? (ETAC 3)

I received this email from ETAC...

From: Sandra.Johansson@etac.se

Subject: Frånvaro: Answer from Etac regarding the Swift shower stool

Date: January 9, 2010 11:36:20 AM JST

I'm on maternity leave from the 18th of December 2009

Please contact Etac Customer Service Export : +46 371 58 73 30

Kind regard, Sandra

Well thank you very much Sandra...

A reply from ETAC and my reply to them

From: Jämtin, Mattias <Mattias.Jamtin@etac.se>

Date: January 8, 2010 9:37:31 PM JST

Cc: Jämtin, Mattias <Mattias.Jamtin@etac.se>

c

Dear Mr F.A. Kachidoki Ferreira,

I am so sorry for my late reply. My name is Mattias Jämtin and I am responsible for the sales in the APAC region.

Thank you for giving me this valuable information and I understand your frustration and anger.

It is extremely severe that our product Swift shower stool breaks within 1-2 weeks use. In order to determine the reason for the break down we would need to get the product to our lab / product development unit in Sweden.

Do you think this is possible to arrange? How would you like to proceed with this? One option is that our distributor contact you and pick up your stool and send it to us. Or do you have another suggestion?

Also, if you have pictures of the stool, we would be most interested to have a look at them.

Before seeing the pictures and before our product development have seen the stool it is very difficult for us to give you a comment and reason for the break down. Of course this is not how the product should work and I have not heard anything like this before.

You are mentioning similar cases in Japan, we would like to get in contact with them as well. If possible, I would be most thankful if you could please put me in contact with them.

Looking forward to your swift reply, until then

Kind Regards

Mattias Jämtin

(Mr.) Mattias Jämtin,
Area Sales Manager Asia, Pacific and The Middle East
Etac AB
+46-70 292 42 60
E-mail: mattias.jamtin@etac.se
Website: www.etac.com

---------------------------------------------------------------------------------------------

MY REPLY...

Sir,

You took your sweet time to reply my plea.

You obviously know nothing (pretend to know nothing) abut the Japanese way except that the YEN is strong and nobody seems to complain. You also seem to think that this is Heaven for people with disabilities and that we are treated with the due respect other countries do.

And you think that I am retarded or mentally handicapped as it shows in your reply.

Am I that unique since I got a screwed up, faulty Etac SWIFT Shower stool that, as you wrote "I have not heard anything like this before."?

Then you give me a spin /runabout, declaring wanting me to send you the ditto object to Sweden "In order to determine the reason for the break down we would need to get the product to our lab product development unit in Sweden."

And;

1 ) "Also, if you have pictures of the stool, we would be most interested to have a look at them."

2 ) "You are mentioning similar cases in Japan, we would like to get in contact with them as well. If possible, I would be most thankful if you could please put me in contact with them."

3 ) "One option is that our distributor contact you and pick up your stool and send it to us."

4 ) "Or do you have another suggestion ?"

Blah .... Blah ...

Reply to # 1 ) - I DO have pictures GALORE of the damn piece of crap ETAC put up for sale and I can not sit properly while showering since Jan 1st this year. The point is : Do you deserve them and are you gonna treat me accordingly instead of as a retard?

Reply to #2 ) - Yes I got three replies to my appeal and these three people had the courage to come forward, under the condition I keep their privacy cos Japan is not a free country and the welfare ministry fat cats treat us like minority outcasts. Silent lambs waiting for the slaughter house gates to open. I will ask them about your " request " AFTER I am sure you are serious.

Reply #3 ) - Screw your distributor " SAGAMI RUBBER " Their level is kept to the fabrication of condoms, rubber gloves for house chores or rubber dolls to keep Satyrs satisfied. They are a bunch of uneducated greedy goons. I wouldn't be surprised if I said yes to your request I would get the " visit " of the Kanagawa Prefecture InagawaKai Yakuza. This is Japan .

Reply # 4 ) - SUGGESTION ?!?! Believe me , I got only too many of those but gotta keep my temper under check till next week when I will send the whole story to the Japanese media and to other countries media as well since I got the feeling you are bullshitting me and I can not sit and have a proper shower since January the 1st. That makes me VERY cranky sir and extremely suspicious of your so called " Good intentions ".

My limb was chopped off, but not my mind - remember that.

If only you replied my mail quicker and stop treating me like a f# $king retard, I might just treat you with the due respect.

Must be the air around that SILLYCOON Valley of the North ( Kista ) you are holed up in...something is wrong with it .

What do you have to say Mr Jamtin ?

Yours VERY sincerely

F.A.K.Ferreira

PS) - Kindly define what the logo " Creating Possibilities " means??

A.Ferreira

A message to ETAC support centre

Entry Date: 2010-01-02 07:04 AM
Attachments: 0
Form Name: contact-form
Subject: Product Feedback
Name: F. Antonio Kachidoki Ferreira

Message: Sirs,
I am a permanent resident in Japan and been here for more than 30 years.
I am an amputee (limb above the knee) and decided to buy a SWIFT shower stool chair since ETAC has been campaigning at Exhibits such as HCR Tokyo.

Since I am tall for Japanese standards and have a weight of 115 kilos the SWIFT seemed to be the right tool for me. Last year just before X'mas I bought the green stool # 8170 / 1010 I believe and used it 9 or 10 times until yesterday, January 1st 2010 when it started to make loud cracking sounds similar to ice blocks breaking to the point I had to stand on my only leg and find the so called 'safe' stool full of cracks and IF I didn't stand in time I would have fell on my ass on top of the stool wreck - not to mention cuts and lesions that would for sure have happened.

I want to know WHY a brand new 'safe' stool cracked after only a couple of weeks from purchase AND you better not give me the run about with crap like 'complain to the Japanese dealer' cos IT IS YOUR PRODUCT AFTER ALL.

If by Monday the 4th there is no reply, I will start to complain to the Swedish consumer complaints bureau and to the Media too, not to forgetting the Japanese Consumer Association and the Welfare Ministry, that so keenly recommended your death trap of a stool.
I took photos of the cracks and intend to paste them in my blog and more IF no reply EVER comes from you ASAP.

HAPPY F#$ING NEW YEAR to you buzzards.

Kachidoki Ferreira in Tokyo

WARNING ; ETAC Swift Shower Stool SUCKS !!!

Last December around the 20th, after a lot of searching , I bought a brand new Swedish shower bath stool and a smaller bath stool. The shower stool, the green one you see in the picture is made in Sweden by a prestigious company specialized in tools to make disabled lives easier. ETAC is the name of the company. The stool raises up to 60 cms above the floor and amongst other good things they ( ETAC ) claim it can take a 130 kg person. Light and wide too. Perfect for me to use and to shower or get in and out if the bathtub.

I had used it about 8 or 10 times and a couple of days ago ( January 1st ) I was gonna use it to shower / bath. As soon as I sat on it, it made cracking noises. I thought I was imagining things and went about my business, happy to be able to get in and out of my bath without a worry or so I thought. Suddenly the stool started give loud cracking noises and sunk towards the floor nearly throwing me on my ass . You've guessed it, the prestigious ETAC shower stool is no more.

I weight 120 kg and am losing 2 kg per week as I planned. Etac guarantees 130kgs .

The Non-slip suface is crap too cos everytime I wetted mah ass, no soap , it was slippery. I will never forget the loud cracking sounds it made gradually during the 15 minutes I sat on it. I don't use the stool for Saltinbanco or trappeze tricks for f%$k's sake . I sit, shower and dip myself into the bathtub. This time I even haven't had the time to enter the bathtub when it started to crack .

It gave me the willies with it's Iceberg like cracking / popping sounds. At first the cracks were invisible , then , as the popping sounds got louder , bigger and very visible cracks showed up to the point that if I didn't stand up on my only leg with soap all over me, I would fall and get my ass pierced by plastic shards . With no phone nearby I would , if I could , have to crawl on my stomach leaving a bloody trail all over my house floor till I got a phone to dial 119. Then of course the ambulance crew would have to break in since the door was locked as it usually is thanks to this area's prowling , scumbag burglars and to my building's crappy (un)safety cameras . Cameras and safety that are supposed to be maintained by a f^%king fat scumbag company called ALSOK that , every time an alarm rings comes later than (thanks for that) the local old Ganko Oyaji cop ( photos inserts bellow ) at the nearby Higashi Yama Koban . And often the ALSOK retard doesn't know how to stop the damn sirens from keeping on ringing like it happened May Day last year . We were serenaded by the fire siren on the 6th floor between 7:45 AM till around 3 PM . Got the photos and videos to prove it .

Good old fashion cops like him are nearly extinct . Specially here in Edo ( Tokyo ) .

ALSOK SUCKS !!

DAMN , talk about " Ripple Effects " God forbid IF the so called Safe Swedish Stool by ETAC cracked suddenly and sliced or stabbed a brand new ass hole in this derriere of mine...

HPY Etac Svenska sc#mbags !!!

Ever found and old dusty fire extinguisher on the street ?

I did.

I called the fire station cos these babes sometimes blow up. The last accident I heard of was a kid in Osaka that got some fingers blown off. A new law says DO NOT TOUCH the thing and call the fire station or even the Koban.

I did.

Fire station guy was very polite. Told me what a good boy I was for calling but could I call the Gomi (rubbish) picking up place, phone number so and so and tell them to collect it? I told him that they already knew about it because of the sticker that the gomi truck guys had stuck to the thing. Needless to say NOBODY came to pick the thing up for three days and this is a road used by school brats on their way to and from school.

I asked "Are you waiting for some curious brat to pick it up and get his tiny pecker blown to smitherines so that in the future he won't be able to f%$k your dear daughter?" (I have a way with words.) "Shall I call Stalag" I continued " and ask if they too build king size prosthetic cocks so that the kid that got his dick blown up because of your stupidity can f%$k you in the ass too mister DEGUCHI?

"No need to get that nasty sir". Deguchi-san said. Well, I think there is...

"I am not getting nasty, I am getting frustrated and am seeing the future and if indeed a kid gets his dick blown up because of your apathy then I will guide him thru his life and teach him all that I know about revenge and of course your name too will be branded in his brain till he gets vengeance. For a fire man you are a disgrace. As a human you are even lower. Scum. I then gave him my name, address and keitai name . Told him I'll be watching you and hung up.

"Call the gomi place" he said.

I did...

I gave the zombie the fireman's name and told him what he said. The guy was smooth and took me for idiot. He said if I threw the thing way I should call a professional disposing company and pay them 3,000 yen for them to come and pick it up. I told him I will bring the f%$king time bomb to his office and throw it in it from the outside and hope it blows him to bits. Then I will dig out my chop sticks and personally eat his raw stinking carcass IF he didn't haul his fat ass and come and pick the thing up before innocent people get blown to pieces along with my living room window with them. If the thing doesn't blow at first throw then I will knock his f%$ked up head on it till it blows or his brain spill out. Then I will grab the chop sticks, sprinkle spices on his tiny brain pieces and gladly have them for lunch.

I told him I just came out of that crazy lunatic joint in Yahata, Setagaya where I was locked up for cannibalism and got my demented person card just like the guy that ate the Dutch young woman in Paris who is my mentor . So what's gonna be? Are you going to haul your faggot ass to my area, pick the bomb up and we forget all about it TODAY Tuesday , December the 22nd before noon or I will have you for X'mas Eve dinner?

Then I gave him the coordinates, my name and phone number and told him " You got two hours to drive here and pick it up or I am coming to your shit house by 1 PM.

Hang up.

Sure enough, a truck passed by around 11:30. They took a few pics of the thing and the area and took it away all the time pussyfooting in case Hannibal came out and picked their brains .

Shame...I didn't get my meal.

Why do I do this stuff

Why me?

Am I doing it all wrong?

The World according to ME?

Am I wrong in seeking revenge?

Should I leave it all be and concentrate on more pressing present issues only, like walking again ?

Never did like that in my turbolent life before . Should I start now?

Let's think of this the other way around: if I left it all be, would these greedy scumbags also let it be ? Would they turn and want to suck blood from other suckers ? Would they REALLY let me be ?

Would they respect my new hunger for a peaceful existence and let me concentrate in battling diabetes, renal and optical complications?

Would Kannoh and Toda the ophtalmogist REALLY help me out to find an insulin substitute or give me my eyeballs pictures as I have been requesting for without bullshit such as " Hospital rules don't allow me to give you the pictures, blah , blah ..." ? Would Doc Kannoh not try to turn me into a f@:king zonked out vegetable by prescribing an extra pill for my lowered blood pressure. A pill that the patent will run out next year and I am taking even if I don't suffer from angina? Would that dental intern and his mentors, trully clean my f@:ked up teeth and do a proper reform job, restoring my dental frame and work hard for the fortune I would have to pay them and kindly refrain from playing ghost golf or baseball or oggling the female interns asses day in and out instead of telling the intern to buzz off AND do what they are there for?

Would the crow bastards stop looking at patients with disdain while getting in and out of " staff only " elevators and wait for the proper elevators, maybe even help some poor sod by pushing his / her wheelchair in and out of the over crowded elevators instead? Would they stop their openly bartering / bribing and shoving greedy gold anklet carrying bitches behind vending machines at Tokyo Women University Hospital?

Would that cardiologist young punk let the female nurses take a break at the same hospital resting rooms without injecting or knocking them out with drugs to make them morose and then groping, sexually harassing them, to put it mildly ? And then would the cops AND the hospital authorities that caught him after one nurse woke up during his statuory rape, parade the bastard on TV instead of hiding his name and face and let him return to his home town and start to work at daddy's clinic like nothing ever happened and to get up to God knows what type of mischief in that Hicksville clinic / hospital?

Or would the cops arrest him, the judicial system judge, condemn and lock him up with some sexual deviate in the slammer and throw away the key? Would the victims who came to his trial and testified be allowed to return to work at TWUH with their pride intact and be respected by staff, other doctors and society in general ?

Would doctors stop taking fat envelops stuffed with money on stairways, hospital corridors and other odd places, from parents, relatives of the sick person in need to be operated BEFORE being operated on and then receive more fat envolopes before the patient was released from hospital?

Would the same fat cats smear their greedy paws with the poor sucker's blood at the operating table instead of standing by joking about his or her anomalies while the real docs, if the poor sods are lucky, are being operated on? Would that same fat cat bastard SHARE the 100.000 / 1.000.000 yen bribe with the hard working staff around that operating table?

Would K.K.K Boot Camp respect the contract I and they signed and then informed me of the miserly 32 yen per section rise without putting a stupid " some time in December " date in their info sheet and respect the terms of our contract by informing me at the minimum stipulated month in advance? Would K.K. K. not slap another bigger bombshell by up coming Spring??

Would the pauper's welfare center for the physical and mentally disabled in Toyama , Shinjuku -Ward not put me or others through the traumatic sham like that near blind rat did when " evaluating " if I deserved to get a new casket for my prosthesis, treating me like a retarded piece of human wreck and would a real doctor instead of a f@:king public works plumber come by to check things out ? Would Shimanuki the f@:king blind bat " see " which one of my limbs was chopped off instead of asking me AND not write down " left leg bellow the knee " like I jockingly told that piece of s@:t , while , in fact , my right limb ABOVE the knee was the real thing?

Would that same center stop welfare buzzards like Tachi-warui-Oka the skunk or Doodle Dandy from keeping on coming for extra unnecessary welfare money and force them to return tax payees money they have filched during decades, while that same money and privileages could be given to the ones that REALLY needed help ,instead of telling them poah bastards to drop dead, just like that amputee I used to see till last Winter, crawling on User Road spit soiled pavement in Oyama, Itabashi-ward just meters away from Itabashi's Tax Office and roughly 800 meters from that cesspool called KUYAKUCHO ( ward office )?

And finally for now cos I am getting exausted, would f@:king MACKINTOSH make a gysmo that won't freeze when needed and with true battery life INSTEAD of this piece of JUNK iPhone 3G?

The simple answer for all of those questions and more I got buried in my mind and battered soul is : N-O F-*-*-K-I-N-G W-A-Y !!!!

Thus, my quest for peace and respect of basic human rights I suppose to deserve is now officially over and it's back to to the grinding stone and sharpning my temporary War AXE.

Necks will fall soon or my nickname ain't KACHIDOKI !!!