Attachments: 0
Form Name: contact-form
Subject: Product Feedback
Name: F. Antonio Kachidoki Ferreira
Message: Sirs,
I am a permanent resident in Japan and been here for more than 30 years.
I am an amputee (limb above the knee) and decided to buy a SWIFT shower stool chair since ETAC has been campaigning at Exhibits such as HCR Tokyo.
Since I am tall for Japanese standards and have a weight of 115 kilos the SWIFT seemed to be the right tool for me. Last year just before X'mas I bought the green stool # 8170 / 1010 I believe and used it 9 or 10 times until yesterday, January 1st 2010 when it started to make loud cracking sounds similar to ice blocks breaking to the point I had to stand on my only leg and find the so called 'safe' stool full of cracks and IF I didn't stand in time I would have fell on my ass on top of the stool wreck - not to mention cuts and lesions that would for sure have happened.
I want to know WHY a brand new 'safe' stool cracked after only a couple of weeks from purchase AND you better not give me the run about with crap like 'complain to the Japanese dealer' cos IT IS YOUR PRODUCT AFTER ALL.
If by Monday the 4th there is no reply, I will start to complain to the Swedish consumer complaints bureau and to the Media too, not to forgetting the Japanese Consumer Association and the Welfare Ministry, that so keenly recommended your death trap of a stool.
I took photos of the cracks and intend to paste them in my blog and more IF no reply EVER comes from you ASAP.
I took photos of the cracks and intend to paste them in my blog and more IF no reply EVER comes from you ASAP.
HAPPY F#$ING NEW YEAR to you buzzards.
Kachidoki Ferreira in Tokyo
No comments:
Post a Comment