Monday, 25 January 2010

A Cop-out email from ETAC

On Jan 23, 2010, at 6:20 PM, Jämtin, Mattias wrote:

Hello Antonio,

Please use the normal claim process, i.e. you need to correspond with our local distributor in Japan, Sagami.

According to them, they have been in contact with you and given you the answers provided by Etac. Please raise additional questions to them and we will provide answers to them in order to give you a proper answer.

Can you please tell me if you want to achieve anything with this other than just sending emails to Etac calling us bad names? All your emails makes us kind of confused.

From now on, please correspond to your local dealer or directly with our distributor in Japan, Sagami.

Thank you, Regards

Mattias Jämtin

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