Monday, 11 January 2010

Seconds out! ETAC Round 5!

Sir (?) ,

You declare your intention to be serious . WHAT about mine?


I am not taking my regular bath nor getting my stiff amputated right limb and joints soaked in warm water after being out in the freezing cold for hours on my power chair busting my cripple arse to make money and waste some of it in a 140 US dollars (¥14.000 JPY ) piece of crap stool like Etac's.


Presently, I can neither sit during shower except on the bathtub rim hoping not to fall backwards and break a bone or two, NOR enter the bath tub and warm up my frozen creaking body joints, like I was able to do when I used the Japanese shower chair you see in the picture right behind that DAMNED ETAC stool. Picture take on the day I got it (DECEMBER 21st 2009). That same faithful but short Japanese shower chair, I used for three whole years and threw out just after I got the Swift.


THAT IS NOT WHAT I EXPECTED FROM THE EXPENSIVE ETAC SWIFT SHOWER STOOL WHEN I BOUGHT IT !!!


You declare being serious about the whole sham, well mister I AM EVEN THE MORE SERIOUS.


My money, my trust and my hopes were all trashed by your company's faulty stool AND when I tried to communicate with you you stood by picking your nose hairs and that Sales Representative went on a " maternity leave " leaving her desk empty, leaving me no alternative but to assume the worst and the worst is what I am getting with your lame excuses and demands for respect, pictures of the stool, to open my door to Goons from Sagami or even lazy sloths from the infamous Swedish Trading Council.


Not only that you demand that I snitch on the other poor three Japanese poor sods that had the balls to answer my emails, but ,being a minority like most disabled are want to be kept incognito, for the time being at least...

You want me to give it all to you and you give me NOTHING in return but lame excuses.


Damn NICE of you SIR .


Tell me mister Jamtin;

How many times have you copied and pasted the email bellow and send it to poor bastards with Etac shards stuck up their arses?

"I am so sorry for my late reply. My name is Mattias Jämtin and I am responsible for the sales in the APAC region.



Thank you for giving me this valuable information and I understand your frustration and anger.

It is extremely severe that our product Swift shower stool breaks within 1-2 weeks use. In order to determine the reason for the break down we would need to get the product to our lab / product development unit in Sweden.

Do you think this is possible to arrange? How would you like to proceed with this? One option is that our distributor contact you and pick up your stool and send it to us. Or do you have another suggestion?

Also, if you have pictures of the stool, we would be most interested to have a look at them.

Before seeing the pictures and before our product development have seen the stool it is very difficult for us to give you a comment and reason for the break down. Of course this is not how the product should work and I have not heard anything like this before. "

And how many of those poor bastards took your bullshit?

Better still ; How many Swift Stools designed by Etac and fabricated in a third World country, were dumped in the Japanese or the APAC region AND how many of them were faulty?


I bet you won't reply to my enquire .

" Honesty " might not be in your company's book of rules .

" Of course this is not how the product should work and I have not heard anything like this before "


WOW !!!


Should I apply to the Guinness World of Records since you claim me to be the honored and only arse to get the honor of being the FIRST ? Is ETAC gonna engrave my name into the entrance hall in SILLYCOON VALLEY Kista ETAC office building and in that factory you have in Anderstorp, south Sweden? And while ETAC is at it, engrave my name in the wall of fame of the factory where the stool was fabricated:


PINANG MEDICAL SUPPLIES SDn Bhd MALAYSIA


Might be they screwed on the fabrication of the Swift tool because they were too busy fabricating those rubber slippers CROCS while touring and dinning the Media in that yacht of theirs.

"Comfy: Pinang Medical Supplies staff members showing the various models of Crocs footwear " goes the caption. Makes one wonder if the Swift Stool I bough was swiftly fabricated during their cruise around Penang thus the faulty piece of crap I (and others) so trustingly bought.


http://www.scandasia.com/viewNews.phpcoun_code=my&news_id=2248


"Disabled To Benefit From Swedish - Malaysian Tie Up" States the title.

Is this a F%&king joke ?!?! Is Mr. FREDERIK ANJOU still managing director of Etac or did he get promoted to a higher throne?


" ... Do you have any suggestions?"


You boldly wrote in your first late to come reply.

Too many to trust myself sir BUT as I told you once, stop treating me like a f%&king retard. That's what pops out of my tired stressed brain. Another suggestion is that I will be sending copies of these emails everywhere I see that is related with my case, Malaysian Media included and see who cares about my poor arse.


Finally for now; ETAC should have stuck to fabricating walkers, you made a pile from since 1933. Instead of getting greedy and like you boldly wrote in Etac's website :


"Materials are selected and products designed with recycling in mind. We aim to MINIMIZE use of materials to optimise packing for shipping and handling ."


Gimme a break, all that MINIMIZING resulted in poor material quality and thus my stool cracked within ten days of usage. Suggest you try to be nice to me and get my stressed mind put to the rest and tranquility I dully deserve instead of keeping of bullshitting and making me dig more dirt and raise the stink that you truly deserve.


I, am damn serious and as long as you play with me and I suffer stress due to that stool, your BS attitude AND the fact that I can't shower properly nor enter my bathtub at all since January 1st this year. I want to get to the core of the matter and go on with my life as a minority GAIJIN ( foreigner ) here in the Land of the (un)Rising Sun.


Sincerely and truly yours


F.A.K. Ferreira in Tokyo

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